Instrument service agreements designed for your peace of mind

With over 50 years of experience as a provider of service solutions, we understand that maintaining complex instruments in prime condition is a science in itself.

Our goal is to help you maximize productivity and efficiency by minimizing downtime and repair costs. With our Labcrew™ service teams and our technology, you can rely on high quality support, to deliver results you can trust.

Preventive Maintenance for optimal performance

Preventive Maintenance (PM) keeps your equipment operating in peak condition and forms the core of our service offering.

• Ensures the quality of your results
• Extends the life of your system
• Enables traceability via visit records
• Ensures implementation of the latest factory developments

Service agreements designed for flexibility

Our range of service agreements is tailored to meet your needs, ensuring that your equipment is optimally maintained and total cost of ownership is predictable. It can extend the life of your system and protect you against unexpected breakdown costs.

FullCare is our most comprehensive service offering, allowing you to benefit from the full potential of our service organization. With FullCare coverage, you will have no additional service costs for the duration of the agreement.

Our service team can advise on the optimal service agreement to suit your needs. Contact your local service representative for more information.

Benefits you will appreciate

• Confidence in your results through regular PM visits
• Predictable ownership costs—rates are guaranteed for the duration of the contract
• Minimal disruption with priority response from our trained service engineers