Life in the lab

Research today is focused, innovative, and driven by new technologies demanding a new kind of service and support.

Our OptiRun service solutions are designed to help you achieve the outcomes you need for success.

A new model of service
A new model of service
In over 30 countries
In over 30 countries
Service experts
Service experts
FE Satisfaction
FE Satisfaction

OptiRun research support plans

  • Extended Warranty

    Post-warranty service agreement with up to 60 months of full coverage with annual PM starting in the 2nd year

    Details
  • FullCare

    Our most comprehensive service plan; full coverage with one PM per year

    Details
  • ExtendedCare

    24 months of full coverage for low-usage equipment needing one PM over two years

    Details
  • EssentialCare

    Recommended if you want one PM per year without full coverage

    Details
  • SafeCare

    12-month risk sharing contract with capped repair cost

    Details
  • LimitedCare

    Covers select discontinued equipment

    Details
  • FlexCare

    12 months of a fixed amount of lab-wide coverage, prepaid and flexibly applied

    Details